FAQ

Where are your products made?

In India, by hand.

Do you ship worldwide?

Yes. Shipping is free across India. International shipping is ₹1,800 per order, and free on orders of ₹5,000 or more. Orders are dispatched within 1–2 working days; international delivery takes 10–15 working days. See our shipping details.

Can I return or exchange?

Yes, within 7 days of delivery, for unused items with tags. Size exchanges are welcome. See our return and refund policy.

Do you offer cash on delivery?

Yes, within India.

Why does my piece look slightly different from the photo?

Every piece is handmade, so small differences in colour, weave and finish are natural. No two are exactly alike.

How do I care for cotton clothing?

Hand wash separately in cold water (max 30°C). Do not bleach. Do not tumble dry. Iron on medium heat.

Can I order on WhatsApp?

Yes. Message us on WhatsApp at +91 91798 09370 and we will help you place your order.

How do I contact you?

Email supportmatanga@gmail.com or use our contact page.